Privacy Policy

1. Who we are

Uni Life operates UniLife, providing student and graduate verification, discounts, social features, and related digital services. For privacy questions or requests, contact us at Jumanalmughrabi@gmail.com.

2. Information we collect

Depending on the features you use, we may collect:

• Account and identity information: name, email address, date of birth, pronoun, phone number, password credentials in protected form, and identifiers supplied by Google or Apple when you use social sign-in.
• Student or graduate verification information: student email, institution, country, qualification, graduation year, and any verification document you choose to provide.
• Profile and preferences: profile image, interests, category preferences, social profile details, and information you choose to add to your profile.
• Content and communications: stories, images, chat messages, survey responses, friend connections, support requests, and other content you submit through the Services.
• Location and device permissions: precise location when you choose a location-based or sharing feature; camera, photo library, microphone, Bluetooth, and notification access when you enable a feature that requires it.
• Usage and transaction information: offers viewed or saved, coupon redemptions, account activity, device and app information, IP address, timestamps, and diagnostic or security events.

3. How we collect information

We collect information directly from you, automatically when you use the Services, from your device after you grant permission, and from sign-in providers such as Google or Apple when you choose to use them.

4. How we use information

• Provide, personalise, maintain, and secure the Services.
• Verify student or graduate eligibility and manage accounts.
• Deliver discounts, social features, messages, notifications, and customer support.
• Prevent fraud, abuse, and security incidents, and enforce our Terms.
• Analyse and improve performance, reliability, and user experience.
• Meet legal, regulatory, accounting, and reporting obligations.

5. Legal bases

Where UK data protection law applies, we process personal data as necessary to perform our contract with you, comply with legal obligations, pursue legitimate interests such as service security and improvement, and based on your consent where consent is required. You may withdraw consent at any time, without affecting processing already carried out.

6. How we share information

We do not sell personal data. We may share information only as needed with:

• Cloud hosting, storage, email, notification, security, analytics, and technical service providers.
• Google or Apple when you use their sign-in services.
• Business partners when needed to provide or validate an offer you choose to use.
• Professional advisers, regulators, courts, or law enforcement where required by law.
• A successor organisation in connection with a merger, acquisition, or transfer of the business, subject to appropriate safeguards.

We require service providers that process personal data for us to protect it and use it only for the services they provide.

AI chat

P!XEL AI chat is disabled in the current release. This release does not send new AI chat messages to OpenAI. If you used an earlier release, historical prompts and responses may remain in your account history. Older records whose ownership cannot be established may require manual review when you request deletion. Disabling the feature does not undo processing by a provider of messages previously sent. Contact us for help with historical AI data requests.

7. Device permissions

You control optional device permissions through your operating system settings. Disabling a permission may prevent the related feature from working, but it will not prevent you from using unrelated parts of the Services.

Promotional notifications

Discount and offer notifications are optional and require a separate opt-in in addition to your device's notification permission. Turn them on or off in Profile → Settings → Promotional notifications. Your preference is saved on that device and is not reset when you log out or sign in again. Other devices have their own preference. If you are offline, the subscription change is retried when the app next launches or signs in with a connection; messages already sent may still arrive. You may also disable notifications in your operating system settings. Declining does not restrict access to UniLife.

8. Retention and account deletion

Use Profile → Settings → Delete Account to initiate deletion. Your account and associated data in the active account database are deleted when the request succeeds. Uploaded files are cleaned separately: deletion is attempted immediately and unsuccessful attempts are retried hourly. Files whose ownership cannot safely be established require manual review. A pending confirmation is not a statement that every file has already been removed.

Keep the private deletion receipt shown by the app to check cleanup status without signing back in. Automatic receipt expiry is not currently enabled. Before enabling it, we will update this notice; the planned lookup window is 90 days after file cleanup completes. Pending requests, manual file reviews and unresolved manual Apple revocation records will not automatically expire. A missing or expired receipt does not prove that a deletion completed. Never share the receipt publicly.

Automatic expiry of application operational logs and daily usage counters is not currently enabled. The planned threshold is 90 days, subject to the same notice update before activation. Cleanup will run in limited batches, so these thresholds are not guaranteed maximum completion times. They do not define the retention of moderation reports, support email or provider records.

Protected backup copies may contain older data. Restoring a backup requires reconciliation with current deletion requests before service is reopened; backup copies are not a reason to reactivate a deleted account. The 90-day receipt window is not a backup-retention promise. Contact us for information about copies held for your request and any applicable retention requirement.

Where a specific legal obligation requires retention, we will identify the information, reason and applicable period when responding to your request. We do not promise a fixed time for unresolved file ownership or provider action. For Sign in with Apple, authorization revocation is attempted before deleting the account; older accounts without a stored authorization may need manual follow-up.

9. Your rights and choices

Depending on your location, you may have rights to access, correct, erase, restrict, or receive a copy of your personal data, and to object to certain processing. You may also withdraw consent and complain to your local data protection authority. To exercise a right, email Jumanalmughrabi@gmail.com. We may need to verify your identity before completing a request.

10. International transfers

Our providers may process information in countries other than your own. Where required, we use appropriate safeguards for international transfers of personal data.

11. Security

We use administrative, technical, and organisational safeguards designed to protect personal data. No system is completely secure, so we cannot guarantee absolute security.

12. Children

The Services are intended for students, graduates, and other users who meet the minimum age required in their country to create an account and consent to data processing. If you believe a child has provided personal data without appropriate authorisation, contact us so we can investigate and take appropriate action.

13. Changes to this Policy

We may update this Policy when our Services or legal obligations change. We will publish the updated version here and revise the “Last updated” date. We will provide additional notice when required.

14. Contact us

For questions, complaints, or privacy requests, email Jumanalmughrabi@gmail.com.